Any suggestions, enquiries or complaints can be given to this Department through the following channels.
- Call the LCSD's 24-hour Hotline : 2414 5555 (this hotline is now handled by the 1823 Call Centre).
- Send an email to enquiries@lcsd.gov.hk (this e-mail account is now handled by the 1823 Call Centre).
- Write or send a fax to the General Administration Section, Administration Division, Leisure and Cultural Services Department :
Address : 13/F, Leisure and Cultural Services Headquarters,
1-3, Pai Tau Street, Sha Tin, New Territories;
Fax No. : 2603 0642
We will reply to all enquiries and complaints, whether written or verbal, within 10 days of receipt. If a substantive reply is not possible within this period, then an interim reply will be given.
