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The Vision sets
out the goals which our staff should be working to achieve.
The Mission lays down clearly the actions
required to turn the Vision into reality.
The
Values outline the behaviour and performance required
of staff, and highlight the culture which we wish to nurture
among them.
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To help staff fully understand our VMVs, and adopt
them in their workstyles, seminars and workshops were organised
to cascade the message down to staff at all levels.
These VMVs have now become the established code
of conduct among our staff of over 10,000. More specifically, they
are as follows:
Vision
To provide quality leisure and cultural services
commensurate with Hong Kong's development as a world-class city
and events capital.
Mission
| • |
To enrich the community's life
by providing such quality leisure and cultural services; |
| • |
Promote excellence and professionalism in
leisure pursuits and cultural services; |
| • |
Work closely with sports, cultural and community
organisations to enhance the development of sports and the arts
in Hong Kong; |
| • |
Preserve our cultural heritage; |
| • |
Beautify the environment through the planting
of trees, shrubs and flowers; |
| • |
Achieve a high level of customer satisfaction;
and |
| • |
Build a highly motivated and committed workforce. |
Values
| We thereby achieve
our Mission by embracing these core Values: |
| • |
Customer focus |
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We will continue to respond to customers'
needs and pledge to provide services in a courteous, user-friendly
manner. |
| • |
Quality |
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We pledge to deliver high-quality services
in a cost-effective manner. |
| • |
Creativity |
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We will continue to encourage diversity and
to value new and original ideas. |
| • |
Professionalism |
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We will uphold the highest standards of professionalism
and ethics while maintaining a high level of competency. |
| • |
Result-oriented |
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Our focus at all times will be to achieve
the best results attainable. |
| • |
Cost-effectiveness |
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We are committed to reaching our goals in
an efficient and cost-effective manner. |
| • |
Continuous improvement |
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We will seek continuous improvement and proactive
responses to meet the changing needs of the community. |
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