Any suggestions, enquiries or complaints can be given to this Department through the following channels.

• Call the LCSD's 24-hour Hotline: 2414 5555 (this hotline is now handled by the 1823 Call Centre).
• Send an email to enquiries@lcsd.gov.hk (this e-mail account is now handled by the 1823 Call Centre).
• Write or send a fax to the General Administration Section, Administration Division, Leisure and Cultural Services Department:
  Address: 13/F, Leisure and Cultural Services Headquarters,
  1-3, Pai Tau Street, Sha Tin, New Territories;
  Fax No.: 2603 0642

We will reply to all enquiries and complaints, whether written or verbal, within 10 days of receipt. If a substantive reply is not possible within this period, then an interim reply will be given.