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Cultural Services

Urban Ticketing System (URBTIX)

URBTIX is Hong Kong’s premier ticketing system. It serves 43 regular performance venues, with a combined seating capacity of more than
100 000. There are 44 URBTIX ticketing outlets throughout Hong Kong, 15 in LCSD venues.

URBTIX provides a wide range of easy and reliable ticketing services to both event presenters and the public. The computerised multi-channel ticketing system, which includes a wide network of outlets for box office sales, telephone and 24-hour internet booking, offers customers the best available seats in real time.

During the year, we introduced a ticket collection service for customers to collect from over 60 locations pre-paid tickets booked via internet or phone.

Users of URBTIX Internet and telephone credit card booking services can collect their pre-paid tickets at these ticket dispensing machines at the Hong Kong Cultural Centre.

In 2011-12, URBTIX sold 4.46 million tickets for more than 8 400 performances. Sales totalled $856 million.

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