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Conditions for Free Use of Leisure Facilities

  1. The hirer must be one of the users of the leisure facility booked. Before using the facilities, individual hirers must check-in for the use of the facilities with his/her original Hong Kong Identity Card at the SmartPLAY Smart Self-service Station or Self-service Check-in Device. Non-Hong Kong Identity Card holders and hirers who have not had their relevant qualifications of their SmartPLAY account information verified are required to present the original copy of the recognised identity document and the recognised qualification / eligibility certificate (if required) at the counter for checking and registration.
  2. All leisure facilities shall be used for their designated purposes only.
  3. If a booked facility is not taken up by the hirer 10 minutes after the start of the booked session, it will be allocated to other users on a first-come-first-served basis on condition that it shall be used for the same purpose as that for which booking was made by the original hirer. The user shall surrender the facility back to the original hirer immediately upon the latter’s arrival. Queuing for use of vacant facilities will commence after the start of each session.
  4. A hirer who is unable to take up a booked session should cancel the booked facility as soon as possible. Hirers can cancel the booking through the SmartPLAY system one day before the start of the booked session(s). A no-show/"not present" record will be filed on the hirer when he or she fails to take up a session as booked without on-time completion of the cancellation procedure.
  5. A hirer who is found to have failed to take up the booked session without cancellation of booking on two occasions within a period of 60 days, will have his/her booking right (including advance booking and on-the-spot-booking) suspended for 90 days. The suspension will take effect two days after the second occasion.
  6. To maximise the use of resources and ensure the safety of users, a hirer must make sure the requirements regarding the number of users and/or users’ qualifications are fully met. Failure to do so will entitle the LCSD to reallocate the booked leisure facility to other users on the spot. Walk-in applicants shall only use the facility for the same purpose as that for which booking was made by the original hirer.
    • Activity Room/Dance Room/Games Room with an area of less than 100m2
      The hirer is required to use the facility with at least 1 person.
    • Activity Room / Dance Room/Games Room with an area of 100m2 or above
      The hirer is required to use the facility with at least 3 persons.
    • Indoor Basketball / Netball / Volleyball Court
      The hirer is required to use the facility with at least 7 persons.
    • Fitness Room
      The hirer is required to be a registered User of Fitness Rooms of the LCSD.
    • Sport Climbing Wall
      The hirer and all partner(s) must hold and produce a valid Sport Climbing Training Level 2 Certificate or above issued by the relevant national sports association(NSA). If any of his / her partner(s) does not hold a valid Sport Climbing Training Level 2 Certificate or above issued by the NSAs concerned, that person should be accompanied by the hirer and another partner, one being a holder of a valid Sport Climbing Training Level 2 Certificate or above and the other being a holder of a valid coach card issued by the NSAs concerned.
    • Craft provided by Water Sports Centres
      The hirer is required to produce proof of his/her qualifications for undertaking relevant activities when collecting the craft (except for pedal-driven boat, sampan and colour boat provided by Chong Hing Water Sports Centre). A user aged under 14 must be accompanied by his/her parent/guardian or a person authorised by his/her parent/guardian, who shall also hold qualifications for undertaking relevant activities.
    • Archery Range
      The hirer must be accompanied by a minimum of 9 persons and a maximum of 21 persons when using the facility, including at least 1 instructor with recognised qualifications to give guidance on the spot. The archery instructor must be a holder of a valid and recognised archery coach certificate at Level 1 or above issued by the relevant national sports association. The instructor(s) accompanying the hirer is/are required to produce proof of qualification as coach when the hirer takes up the booked session. All users shall bring their own equipment and protective gear.
  7. Unless otherwise stated, all users of leisure facilities shall comply with the LCSD’s existing Conditions of Use of Recreation and Sports Facilities.
  8. There will be no reallocation of the leisure facilities if such are not available for use due to inclement weather or operational reasons.
  9. The procedure for block booking of leisure facilities by organisations remains unchanged and the usual hire charges apply.
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