Mobile App Booking

Customers can download appropriate version of the mobile ticketing app URBTIX at Apple App Store, Google Play or Huawei AppGallery to buy tickets by mobile devices such as smartphones.

• Mobile app booking is available to all events from the first ticket sale date.
• Service charges shall be collected by the contractor of URBTIX for providing the services, including handling fees and ticket delivery charges, if applicable and are non-refundable. For details, please click here.
• Customers can choose to collect their purchased tickets from self-service ticketing kiosks or at the sales counter at any of the URBTIX outlets without additional charge by the same credit card (except virtual card) used for the booking. For ticket collection by claim ID, please use the automatically generated claim ID by the system upon ticket purchase and your user-defined password to collect your purchased tickets.
• Postal and courier delivery of purchased tickets is available up to 7 days before the performance.