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Telephone Booking

Telephone booking hotline: (852) 3166 1288 (10:00 am - 8:00 pm daily)

  • This service is available to all events from the first ticket sale date. Payment can be made by Visa, Mastercard, American Express and UnionPay without PIN authentication.
  • Service charges shall be collected by the contractor of URBTIX for providing the services, including handling fees and ticket delivery charges, if applicable and are non-refundable.  For details, please click here.
  • Customers can choose to collect their purchased tickets from self-service ticketing kiosks or at the sales counter at any of the URBTIX outlets without additional charge by the same credit card (except virtual card) used for the booking. For ticket collection by claim ID, please use the automatically generated claim ID by the system upon ticket purchase and your user-defined password to collect the tickets.
  • Postal and courier delivery of purchased tickets is available up to 7 days before the performance. 
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